Ashoka University

Students are expected to take primary ownership of their academic journey. The Office of Academic Affairs (OAA) does not routinely share individual academic information, including attendance, directly with parents. If parents seek a discussion with OAA, information relating to an individual student may be shared with the student’s consent and in accordance with University policy.

Students should reach out to the Office of Academic Affairs (OAA) for queries relating to curriculum, major or programme requirements, course registration and academic planning. Students may also book office hours with the OAA team for guidance.

Course registration follows the process and schedule communicated by OAA. Pre-registration is not conducted on a first-come, first-served basis, while registration follows the process announced for the relevant semester. Students should refer to official OAA communication for the applicable timelines and requirements.

Students should follow the registration and waitlist process communicated by OAA. OAA does not bypass an active waitlist or manually enrol students while the waitlist remains active. Once a waitlist has dissolved, enrolment may be possible subject to faculty approval, course capacity and timetable requirements.

Students should check the official course information and programme requirements before registration. For clarification on prerequisites or how a course affects their academic plan, they should contact OAA or the relevant academic programme.

The impact depends on the course, programme requirements and whether the course is a prerequisite for later courses. Students should speak with OAA and, where appropriate, their Faculty Advisor to understand the implications and plan their next steps.

Students should seek academic guidance early. OAA and the relevant academic advisers can help the student understand how the failed course affects future course choices, major requirements and the expected path to graduation.

Students should approach OAA with the specific courses and programme requirements involved. The academic team can advise on available options within University regulations and help the student plan subsequent semesters.

The student should inform the concerned faculty member and follow the applicable academic process. Depending on the nature and duration of the illness, supporting medical documentation may be required. Academic decisions remain with the appropriate faculty or academic authority.

The Academic Accommodations Nodal Office (AANO) Framework is intended for circumstances that may require academic accommodation, including certain serious, hospitalisation-related or chronic medical situations. Applicability depends on the student’s circumstances and supporting documentation, and academic decisions remain with the appropriate academic authorities.

Not necessarily. Routine short-term illnesses do not automatically fall under the AANO framework. Students should communicate with their faculty and follow the relevant academic process for missed classes or assessments.

External medical documentation may be submitted where supporting medical evidence is required. The concerned University team will advise the student on the documentation and process applicable to the particular request.

A reduced course load may be possible in certain circumstances, subject to applicable academic rules and approval. Students should discuss the option with OAA before making a decision so that they understand its academic and graduation implications.

Leave of Absence is governed by University policy and the student’s circumstances. Students considering this option should contact the appropriate University office to understand eligibility, the application process and the impact on academic progression.

Requests for semester-long leave are considered under the applicable University policy. Students should contact OAA for guidance on the process and the implications for course requirements and graduation timelines.

These are different options with different eligibility requirements, processes and academic implications. Students should seek individual guidance from the relevant University office before deciding which option, if any, is appropriate to their circumstances.

Students who may require additional time should discuss their remaining requirements and graduation plan with OAA. The implications depend on the student’s individual academic record, programme requirements and the courses still to be completed.

Students should discuss fourth-year options, remaining degree requirements and academic planning with OAA and their Faculty Advisor, as appropriate. Individual choices depend on the student’s programme and academic record.

Students are encouraged to take ownership of their academic matters and may book office hours with the Office of Academic Affairs (OAA) for guidance on academic queries. Parents who have an academic concern may reach out to the Parents Office in the first instance. Where appropriate, the Parents Office can help guide the query or facilitate a conversation with the relevant team, if required.

Parents and students should refer to the University’s Academic Calendar for important academic dates and breaks. Before finalising travel, students should also check their individual classes, assessments and evaluations with their faculty.

Changes approved through the University’s academic governance process are communicated through official University channels, including the MyAshoka portal and Office of Academic Affairs communications where required.

Yes. Parents and guardians are welcome to visit their wards on campus in accordance with the University’s current visitor guidelines and permitted visiting hours. Parents may meet students in common campus spaces.

Access to student rooms in the Residence Halls is restricted. Parent access is generally limited to designated circumstances such as initial move-in, final move-out after graduation, or exceptional situations approved by Residence Life.

Parents may meet their wards in permitted common or visitor areas on campus. The current visitor and access guidelines should be followed during each visit.

Parents should follow the current visitor-entry and gate-pass process communicated by the University. As procedures may change for major events or specific periods, parents should refer to the latest official information before visiting.

Incoming undergraduate students may indicate roommate preferences through the onboarding process. Residence Life considers these preferences while making allocations, but specific roommate requests cannot be guaranteed and remain subject to availability and operational requirements.

Students should approach the Residence Life team. The team can understand the concern, guide the student on appropriate next steps and, where required, consider possible residential interventions.

Room-change requests are considered in exceptional circumstances and are subject to approval by Residence Life, room availability and operational requirements.

Students may communicate relevant residential preferences to Residence Life. Such requests are considered in accordance with University policy, availability and the overall residential requirements of the student community.

Students should inform the University and submit the required supporting documentation. Requests are reviewed by the appropriate University office, and suitable accommodation is considered based on documented need, professional recommendations and availability.

Students with a specific physical or medical requirement should approach Residence Life. Requests are considered based on the nature of the need, feasibility and availability.

Residence Halls are supported by housekeeping, maintenance services, security, laundry facilities, common rooms, Wi-Fi and other residential amenities. Students are expected to maintain the cleanliness and upkeep of their own rooms and personal belongings.

The issue should be reported through the designated Residence Life or maintenance process so that it can be assigned to the appropriate team. Students should provide clear details of the location and problem when reporting it.

Students should first report the concern through the prescribed Residence Life or facilities channel. If the issue continues after it has been reported, it can be followed up or escalated through the relevant University process.

Students should report non-functional shared facilities through the designated Residence Life or maintenance channel so that the concerned team can attend to the issue.

The University follows a structured leave approval system for undergraduate students. Parents select the applicable permission model through the University portal, and student movement is managed in accordance with the selected model and current Residence Life procedures.

Students wishing to return before the scheduled reporting date should write to the relevant University office. Requests are considered case by case and remain subject to operational readiness and room availability; approval cannot be guaranteed.

Parents are generally not accommodated in student Residence Halls. Where a student has exceptional medical or mobility needs, the family should speak with Residence Life about the campus access and support that may be possible.

Yes. Students may receive personal couriers and online deliveries. Residence Life communicates the current delivery locations and collection procedures to students.

Where storage arrangements are available, the relevant University office communicates the process and timelines before the concerned vacation or room-change period. Students should follow the latest official instructions.

Ashoka has a 24×7 Infirmary that provides primary healthcare, first-response and emergency support. The University also operates 24×7 ambulance services, and students may be referred to empanelled hospitals when specialised care or hospital admission is required.

Students can approach the Infirmary directly or seek support from Residence Life. Wardens can assist students in accessing medical services and coordinate with the Infirmary and other University teams when required.

The University has emergency-response protocols, 24×7 medical support and ambulance services. The Infirmary coordinates medical care and, when required, transport or referral to empanelled hospitals.

Relevant University teams communicate with parents when required, particularly in situations involving significant medical concerns. Parents may also contact the Parents Office, which can coordinate with the appropriate University team when necessary.

Relevant medical information and documentation should be shared with the appropriate University medical team so that the student’s ongoing needs can be understood and any required support can be discussed in advance.

Students taking prescription medication should follow the University’s medication-management protocol and provide a current prescription or other required documentation. The Infirmary and Residence Life team can advise on the applicable process.

Medication requirements differ according to the student’s medical condition and treatment plan. Students with ongoing medical needs should discuss medication access, storage and emergency requirements with the University medical team so that an appropriate arrangement can be made.

Students with ongoing medical needs should share relevant documentation with the University medical team. Individual requirements such as medication access, storage, meals or emergency support can then be discussed with the appropriate teams.

The student or parent should contact the University medical team for guidance. The team can advise on appropriate medical consultation and available options. Any change or substitute medication should be determined by an appropriately qualified medical professional.

Students with temporary medical or mobility needs should inform the relevant University team. Available support and reasonable arrangements can then be explored based on the student’s needs and campus feasibility.

Students have access to the University’s wellbeing and counselling resources through the Ashoka Centre for Well-being (ACWB). Students may approach the team directly when they need emotional or psychological support.

Counselling sessions are confidential, subject to applicable professional protocols and exceptions where student safety is at risk.

Students can access the University’s counselling and wellbeing services directly. Parents who are concerned may contact the appropriate University team or the Parents Office for guidance, while respecting the student’s privacy and the confidentiality of counselling.

Adjustment to residential university life can take time. Students can reach out to Residence Life, student-support teams or the University’s wellbeing resources depending on the nature of the concern. Parents may contact the Parents Office if they need help identifying the appropriate support.

Parents may contact the Parents Office when they need help identifying or reaching the appropriate University support team. Depending on the circumstances, the relevant campus team can be contacted to assist.

The University provides campus dining facilities for students, with menus planned by the Dining Team in consultation with the Nutritionist. Students should refer to current campus information for dining locations, timings and available food outlets.

Yes. The University has a process for students with medically certified dietary requirements and specific food allergies. Medical reports are reviewed through the prescribed process and appropriate dietary recommendations are shared with the Food & Beverage team.

Medical reports are first reviewed by the University Infirmary. The Nutritionist evaluates the student’s requirements and, where appropriate, recommendations are shared with the Food & Beverage team so that suitable meals can be prepared under the applicable hygiene and safety protocols.

Specific medically required options may be provided following review through the University’s dietary-support process. The available arrangement depends on the student’s medically certified requirement and the recommendation made by the appropriate medical and nutrition teams.

Requests based on documented medical needs are considered through the prescribed University process. Students should approach the relevant medical and dining teams with supporting documentation so that the requirement can be assessed.

The University uses measures including laboratory testing of food samples, internal hygiene audits and regular training of Food & Beverage staff in hygiene, safe food handling and operational practices.

Menus are planned by the Dining Team in consultation with the Nutritionist, with an emphasis on balanced and varied meals and the use of seasonal ingredients where possible.

Yes. Students can share feedback, raise concerns and suggest improvements through the University’s student-feedback mechanisms, including regular interactions involving student representatives and the Dining Team.

Students should use the designated dining-feedback and campus-service channels to report operational concerns. Clear and timely feedback helps the relevant team review the issue and make improvements where possible.

Dining charges are governed by the University’s current fee and dining arrangements. As billing structures and applicable terms may change, students and parents should refer to the latest official University information for details.

Students should contact the appropriate dining or finance team through the current University process. Parents who are unsure whom to approach may contact the Parents Office for help identifying the correct team.

Ashoka has round-the-clock security personnel, controlled access at campus entry and exit gates, baggage screening, regular patrolling and CCTV monitoring. Security personnel are also deployed at Residence Hall entry points.

Residence Hall access is regulated and monitored. Security personnel are stationed at Residence Hall entry points, visitor entry is logged, and the Residence Hall visitor policy is implemented to protect residential spaces.

Yes. The University has extensive CCTV coverage across the North and South campuses, supported by dedicated control rooms operating 24×7 for continuous monitoring and response.

Security guards and supervisors are available to respond to emergencies, and a dedicated security helpline operates 24×7. Security, medical and other relevant University teams coordinate when an incident requires a broader response.

Campus buildings have fire detection and suppression systems, including fire extinguishers, automatic sprinkler systems, heat and smoke detection, fire hydrants and other emergency infrastructure. Emergency contact numbers are displayed across campus.

Yes. The University conducts fire mock-evacuation drills and emergency-preparedness exercises. Government Fire Department officials also participate in drills and awareness sessions on fire safety and emergency response.

During periods when the Graded Response Action Plan (GRAP) is implemented in the NCR, the University issues advisories and undertakes preventive measures to reduce exposure and support student wellbeing. Measures may include air purification and other campus-level interventions.

The University monitors and displays AQI information on campus to help students stay informed. Additional advisories are issued when required during periods of poor air quality.

Emergency contact numbers are displayed at relevant locations across campus. Students should also keep the current University security and medical contact information readily accessible.

The University operates shuttle services according to published routes, schedules and booking processes. Students should check the current transport platform or official communication before planning their journey.

Current routes, schedules and booking information are communicated through the University’s designated transport system and official channels. Students should refer to the latest information rather than rely on older schedules.

Shuttle capacity can vary according to demand. Students should follow the current booking process and plan ahead where possible. Operational concerns can be raised with the Transport team.

Parent use of University transport is subject to the current transport policy, availability and the priority given to student requirements. Parents should check the latest University guidance before planning to use the service.

Transport-related operational queries should be directed to the Transport team. If a parent is unsure whom to approach, the Parents Office can help route the concern to the appropriate team.

Students should use the University’s Lost & Found or designated reporting process and provide as much identifying information as possible about the item and where it was last seen.

Students should refer to the relevant University webpages, portals and official communications for current information about campus services. The Parents Office can help parents identify the appropriate resource when required.

No. Ashoka provides structured career guidance and placement support through the Career Development Office (CDO), but placements are not guaranteed. Employment outcomes depend on several factors, including academic performance, experiences, preparation and a student’s active engagement with recruitment opportunities.

CDO supports students through career guidance, recruitment opportunities and career-preparation initiatives. Students are encouraged to engage proactively with the office and participate in the opportunities and preparation offered.

Students are encouraged to begin engaging with CDO early in their university journey rather than waiting until their final year. Early participation can help them build skills, explore career interests and prepare for internships and recruitment.

CDO regularly receives and shares internship opportunities from a range of organisations. Students are encouraged to apply actively and make use of internship opportunities throughout their time at Ashoka.

CDO conducts career-preparation initiatives that include support with resume building, interview preparation and professional skill development. Students are encouraged to participate actively in these programmes.

Current placement reports, career information and related resources should be accessed through the Career Development Office and the relevant Ashoka University webpages.

Students can explore international learning opportunities through the Office of Global Education (OGE), including eligible summer and semester opportunities. Eligibility, academic requirements and application processes vary by programme.

Students interested in international opportunities should engage with OGE early enough to understand eligibility, academic planning, application timelines and the different programmes available to them.

Study Abroad requires careful academic planning and remains subject to applicable credit and programme requirements. Students should consult OGE and the relevant academic office before making plans.

Students can explore a wide range of clubs, societies, ministries and campus activities through Student Life and relevant student-led platforms. Opportunities are communicated to students during the academic year.

Students can explore sports, fitness and physical-activity opportunities through the Sports & Exercise Office. Information on available activities and participation is communicated through the relevant University channels.

Students who require learning support or accommodations should approach the appropriate University support office and follow the prescribed process. The University’s Office of Learning Support can guide students on the support available.

Students can access the University’s academic writing and communication resources for guidance and skill development. The relevant University centre can advise students on available programmes and support.

Need-based scholarships awarded at the time of admission remain applicable for the four-year undergraduate programme, subject to the terms and conditions of the University’s Scholarship Policy.

Yes. The University has a defined annual process for requesting revision of need-based scholarships. Families should refer to the current Scholarship Policy and the application window communicated by the University.

The departmental guidance indicates that students may seek a revision of need-based scholarship in subsequent years through the University’s annual scholarship-revision process. Families should check the current policy and application requirements before applying.

Families experiencing financial hardship or a significant change in circumstances should contact the Scholarships Team. Individual requests are reviewed in accordance with the University’s scholarship policies and the applicable application process.

Parents should contact the Scholarships Team directly for questions about financial-aid policies, eligibility, revision requests, documentation or timelines. The current contact details are available through the University’s official scholarship information.

Families should refer to the University’s official Scholarships and Financial Aid information for the latest policy, eligibility requirements, documentation and application timelines.

Parents can access the Academic Calendar directly from the Parents & Families webpage under Academic & Future Opportunities.

The Academic Calendar should be the primary reference for University dates. Students should nevertheless check their individual academic commitments with faculty before finalising travel so that they do not miss classes, assessments or evaluations.

The student should follow the applicable Residence Life leave process and inform relevant faculty if the absence affects classes or assessments. Where necessary, the student should provide the information or documentation required by the concerned office.

The student should inform the relevant faculty and University teams as early as possible and follow the applicable leave process. Any academic consideration is determined through the appropriate academic process.

Students should follow the applicable leave and Residence Life process and communicate with their faculty if the change affects academic commitments. University breaks do not automatically extend individual academic deadlines or attendance requirements.

Students should communicate directly with the concerned faculty and follow any applicable academic process. Residence Life should also be informed where the student’s campus leave or return is affected.

The Parents Office serves as a dedicated point of connection for parents and families throughout the student journey. It helps parents navigate the University, access relevant information and connect with the appropriate offices and resources when needed.

Parents can reach out when they need help navigating the University, identifying the appropriate office, finding relevant information or coordinating a concern that involves more than one University team.

Specialist matters remain with the University office responsible for that area. The Parents Office helps parents navigate the process, facilitates connections and ensures that queries reach the appropriate team.

Parents may contact the Parents Office. The team will help identify the appropriate University office or resource and guide the parent on the next step.

Yes. Where a concern requires discussion with a specialist office, the Parents Office can help facilitate the connection. The concerned office remains responsible for advice, policy interpretation and decisions within its area.

Parents may follow up with the concerned office. If they remain unsure how to take the matter forward or whom to contact, they may reach out to the Parents Office for help facilitating the connection.

It is not necessary to copy the Parents Office on every departmental query. Parents may contact the concerned office directly and involve the Parents Office when they need help identifying the right team or navigating a concern.

Yes. Parents may schedule a conversation with the Parents Office through the office-hour booking facility or contact the office for guidance on arranging a suitable interaction.

Yes. Parents are welcome to connect with the Parents Office for guidance, to better understand the University ecosystem or simply to discuss their child’s broader Ashoka journey.

Parents can stay connected through Parents Office communications, Ask Ashoka interactions, University events and updates, and the Parents Office’s official Instagram and LinkedIn channels.

Parents should rely on official Ashoka University communications, webpages and the relevant University offices for policies, dates and processes. Parents Office communications can also help direct families to the appropriate source.

Ask Ashoka is a Parents Office engagement initiative that creates opportunities for parents to learn more about the University, hear from members of the Ashoka community and raise questions about the student experience.

Parents Office shares information about relevant interactions, events and engagement opportunities through its official communication channels. Parents can participate in opportunities that are appropriate to the nature of the event.

Through the Parents Office’s Get Involved initiative, parents can share their interests, professional experience and expertise for suitable opportunities such as conversations, workshops, mentoring, student-community engagement or other relevant initiatives.

Parents interested in contributing their expertise, experience or time to the Ashoka community can write to the Parents Office at parents.office@ashoka.edu.in, sharing a brief note on their area of interest and how they would like to engage.