Raman is widely regarded as the Pioneer of the BPO industry in India and fondly referred to as the “Father of the Indian BPO Industry”. Raman is a pioneer four times over, having successfully led the BPO initiatives of American Express, General Electric (now Genpact) and Spectramind (now Wipro BPO) before incubating Quatrro which commenced operations in 2007.
Raman helped in directly creating 35,000+ jobs in India and indirectly enabling the employment of over 1.6 Million people by his pioneering efforts that led to the creation of the BPO industry. As a tribute to his contribution, Raman was awarded the Dataquest Pathbreaker Award in 2002, the 2006 CfE Management Development Institute Award for Corporate Entrepreneurship and the Trailblazer Award for individual achievement at the Shared Service + Outsourcing: 2007 Global Conclave.
