ACWB – How to book an appointment?

How to book an appointment?

Here’s a short guide on how to book a counselling session with ACWB:

• Go to the ACWB portal (https://acwb.ashoka.edu.in) and sign in with your Ashoka email ID.
• You will see names of counsellors; after selecting a counsellor, you will be able to see their available slots (purple boxes). No Purple boxes mean that the slots are already booked.
• If slots for the week already booked (and you see no purple) please write to well.being@ashoka.edu.in with your availability through the week. We will accommodate your request as soon as possible.
• Alternatively, check if any other counselor is available at a time that works for you.
• On selecting a slot, a form will pop-up. We recommend you to fill this as accurately as possible.
• After submitting this form, you will receive a confirmation about the appointment on your Ashoka email ID – this will include the session timing, counsellor’s name, the counsellor’s email ID and the location of the Centre.
• In case you are unable to make it the Centre, you may also have your session online. For this, you have to set up a Google Meet link and send it to your counsellor on their email ID.
  You can also visit this link to know more about the same –  How to book an appointment with ACWB

Some things to note:

• The ACWB is open from Monday to Friday, 9:00 am to 7:30 pm.
• ACWB Office is located in AC-04, 3rd Floor, Near LR310.
• The fresh slots for the coming week open up every Sunday around 5 pm and remain open through the week until booked.
• You can book only one appointment in a week unless mutually decided with your counsellor to meet more frequently.
• We encourage you to continue working with the same counsellor.
• You can also walk-in to the Centre and any counsellor who is available would attend to you for a short session.

 

ACWB Helpline (+917082000421) is also active on working days from Monday to Friday, 5 pm to 7.30 pm. At times, if you are not able to find a slot or don’t want to attend a full session, a small conversation can be very helpful and you can reach out to us on the helpline.

Feel free to write to us at well.being@ashoka.edu.in for any questions and queries – the team would be happy to answer them!